Frequently Asked Questions

Create your account with your e-mail address and a password, then confirm your address with the link you receive by e-mail. Your 30-day free trial starts right away, no credit card needed.

In Settings → Company, enter your business name, VAT number, address and IBAN, then add your logo. This information appears on all your invoices and in your Intervat files.

Through the Clients → New client menu. A name is enough to start, the e-mail address is used to send your documents. For a business client, enter their VAT number and click “Verify”: Ledgerly checks the number with the European VIES service and whether the client can be reached on Peppol.

Save your usual services in your catalogue, with their description, price and VAT rate. When you write an invoice or a quote, Ledgerly suggests them as soon as you type the first letters.

Click “New invoice”, choose your client, add your lines and save. The invoice stays a draft until you send it. Then send it by e-mail with the PDF, or via Peppol if your client is on the network.

From the quote page, generate a signing link and send it to your client. They read the quote on a secure page, accept it and sign it. You then convert the accepted quote into an invoice in one click.

Yes. Every new account gets a 30-day free trial with access to all features, no credit card required. At the end of the trial, choose the plan that suits you.

The Pro plan (20 € excl. VAT per month or 200 € excl. VAT per year) covers the essentials. Unlimited invoices and quotes, automatic reminders, credit notes, recurring invoices, expenses and receipts by photo, suppliers, equipment, VAT returns and up to 10 Peppol invoices per month. The Expert plan (36 € excl. VAT per month or 360 € excl. VAT per year) adds unlimited Peppol, automatic bank connection, the client portal, INASTI contribution calculation and multiple users.

From your My account → Subscription space, you can switch plans at any time. The change takes effect immediately; the difference is prorated for the current month.

Yes, with no fees or notice period. Cancellation takes effect at the end of the current billing period. Your data remains accessible for 30 days after cancellation, then is permanently deleted.

Yes, every new account gets a 30-day free trial with access to all features, no credit card required. You can explore everything with no commitment.

Peppol is the European network for exchanging electronic invoices. In Belgium, since 1 January 2026, invoices between VAT-registered businesses (B2B) must go through Peppol, just like invoices to public authorities. For private customers, a PDF by email remains valid. Ledgerly sends your invoices via Peppol from the Pro plan (10 sends per month) and without limit on Expert.

Yes. Ledgerly generates invoices compliant with Belgian legislation: sequential numbering, mandatory legal mentions (VAT number, IBAN, payment terms), correct VAT calculation based on your regime (subject, exempt, co-contractor, etc.).

Yes, you can choose the currency (EUR, USD, GBP, CHF…) per invoice. The invoice is generated in the selected currency; VAT is still calculated according to applicable legislation.

Yes for your clients and services: export them from your old software (Excel, Odoo, Billit…) as CSV or Excel and upload the file to Ledgerly, which recognises the columns and shows you a preview before importing. Importing your invoice history is not available yet, since those invoices were already numbered and declared in your old software.

Yes, from the Pro plan. Each quarter, the VAT listing page calculates the grids of your return from your invoices, credit notes and expenses: sales by rate, zero-VAT transactions (Belgian reverse charge, EU services, intra-community supplies, exports), deductible VAT and the balance to pay or reclaim. Once the return is filed, mark the quarter as declared to lock expense corrections.

Download the XML file from the VAT listing page, then upload it to Intervat, the SPF Finances application (sign in with your electronic ID card or itsme®). The file follows the official SPF Finances schema, there is nothing to retype. An Excel export is also available for your accountant.

If you sell services or goods to businesses in another EU country, you must file each quarter, in addition to the VAT return, the list of those sales customer by customer. Ledgerly produces it in Intervat XML format as soon as the quarter contains such sales, with credit notes deducted. Each customer's VAT number must include their country prefix (e.g. FR12345678901).

Ledgerly prepares it too. It includes your Belgian VAT-registered customers you invoiced more than €250 excluding VAT over the year, with credit notes deducted. Export it as Intervat XML or CSV from the Clients page, to be filed before 31 March of the following year.

Yes. Enter your franchise dates in your settings: your invoices then carry the legal notice of article 56bis, without VAT, and Ledgerly does not offer a periodic return for the quarters covered. If you invoice customers in another EU country, the EC Sales List remains mandatory and Ledgerly lets you export it.

Yes. For each invoice, choose the VAT scheme: normal, Belgian reverse charge, services to an EU taxable person, intra-community supply, export outside the EU or exemption. Ledgerly then charges no VAT, adds the matching legal notice to the invoice and puts the amount in the right grid of the return.

Yes, from the Pro plan. Take a photo of your receipt or upload the invoice as a PDF: Ledgerly reads the document and pre-fills the expense (supplier, date, amounts, VAT). All you have to do is check and confirm.

Yes, from the Pro plan. The invoices your suppliers send you via Peppol arrive directly in your Ledgerly inbox, with no retyping.

Yes, with the Expert plan. Through Ponto (Isabel Group), Ledgerly retrieves your bank transactions and suggests matching them with your invoices, which are then marked as paid.

Yes, with the Expert plan. Invite your accountant by e-mail: they view your invoices, expenses and returns in read-only mode. You can revoke their access at any time.

No. A Ledgerly account, even without a subscription, is enough to work on the files of the clients who invited them. This access is included in your Expert plan.

From their workspace, they download each client's VAT return and EC Sales List in Intervat XML format, or those of all their clients in a single ZIP archive. They also have access to the Excel exports and the PDF sales and purchase journals.

All your sensitive data (client information, amounts, bank details) is individually encrypted with a unique random key generated when your account is created. This key is itself protected by a server-side application secret (double layer). Even in the event of direct access to our database, your data remains unreadable without both secrets.

Ledgerly data is hosted in Switzerland by Infomaniak, a European hosting provider renowned for its privacy commitments. Switzerland benefits from an adequacy decision by the European Commission, guaranteeing a level of protection equivalent to GDPR. No data is transferred to third countries.

Yes. Ledgerly supports 2FA via authenticator app (TOTP, compatible with Google Authenticator, Authy, etc.) and by email. You can enable it from My account → Security.

You can export all your data (clients, invoices, profile) from My account → Personal data. You can also request permanent deletion of your account from this same menu, in accordance with GDPR.

Yes. Ledgerly is published by a Belgian company and complies with the General Data Protection Regulation (GDPR). You have the right to access, rectify, port and erase your data.

Yes. The interface is available in French, Dutch, English and German. You can change language at any time from the top-right menu. Generated invoices use the interface language at the time of creation.

Yes. You can upload your logo from your profile. It will automatically appear on all your invoices and quotes.

Yes. Ledgerly installs as an app on iPhone, Android and computer, straight from the browser, with no app store. Among other things, you can snap your receipts, even offline, to prepare your expenses in seconds (Pro and Expert plans).

You can write to us via the contact form or from your account.